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FAQS

Where are you located and what currency is the pricing?

We are located in Perth, Western Australia and our prices are in AUD dollars. You can convert the total cost into your own currency at the top right corner of our website or at http://www.xe.com/.

The conversion will automatically occur during checkout.

What forms of payment do you accept?

We accept

  • PayPal
  • Visa
  • MasterCard
  • American Express (AMEX)
  • ApplePay
  • AfterPay (Buy Now Pay Later AUS Customers)
  • ZipPay (Buy Now Pay Later AUS Customers)
  • Sezzle (Buy Now Pay Later US Customers)

How long is your processing time?

We process all orders within 3 business days, their may be time delays through busy periods and seasonal periods.

Is your website secure?

Yes, we use Geotrust. So all your personal information is protected.

Is Beauty Glamour Box A Cruelty Free Brand?

Yes, all our products are 100% cruelty free. Majority of our makeup products are also paraben free also. All ingredients are listed for every item sold on our website, for your reference.

I am a Beauty Blogger, does Beauty Glamour Box do any makeup collaborations or sponsorships?

We don’t currently don't do any product collaborations or sponsorships.

Is the accessories and makeup included with the product?

No, all accessories and makeup are for illustration purpose only.

I already made a purchase and want to add another product to the order can you add the items together?

Please note we will add orders together if the first order has been not yet been initiated for shipment. Additional costs may occur depending on weight.

Can I return or exchange an item?

All sales are final and no returns or refunds will be accepted, unless you receive the wrong or faulty item, so please choose carefully.

However, if your product from Beauty Glamour Box arrives damaged we will replace the item. Please note that we are not accountable for any damage that may occur during transit in the post. * Does not include misuse, or normal wear and tear over time.

For further information regarding refunds and returns click this link

If you have any unanswered questions, please contact us via email at

                                             customerservice@beautyglamourbox.com

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