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Free shipping on all AUS orders over $60

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Shipping

WE SHIP WORLDWIDE!

Domestic shipping costs?

$9 Regular Post (2-7 Business Days) only available for orders under $59.99 or based on weight up to 500g

$11 Express Shipping (1-3 Business Days) only available for orders under $59.99 or based on weight up to 500g

$12 Registered Post (Courier Please)

FREE SHIPPING on Australian Orders on or over $60, we may choose to opt for a courier provider, so if a PO Box is given as a delivery address, we may contact you to offer a residential or business address due to couriers not delivering to PO BOXES.

We do use two shipping companies domestically.

Courier/Australia Post

Standard Shipping is 5 - 7 Business Days
Express Shipping is 1 - 3 Business Days
Registered Post is 2 - 7 Business Days 

Australian Metro locations can take  2-7 business days to reach your door. Regional locations will take anywhere from 3-12 business days to reach your door.

Do you ship Internationally?

Yes, we do. We offer a range of options for you to choose at checkout.

International Shipping is calculated based on weight and dimensions of the package at checkout.

Economy Air (no tracking) - can take up to 15 business days
International Shipping with Tracking 

Zone 1 - New Zealand | 4-6 working days
Zone 2 - North America, Western Europe, Asia and the Pacific | 6-13 working days
Zone 3 - Rest of the world | 10-15 working days

We now offer FREE SHIPPING to NEW ZEALAND on all orders over $200

CUSTOMS AND DUTY CHARGES:

Please be aware that customs charges are outside of our control and may be charged on international orders. Custom charges and duty charges are the responsibility of the customer and they will not be refunded or covered by Beauty Glamour Box.

By making a purchase form Beauty Glamour Box you agree that payment of custom charges and duty charges are your responsibility.

Thank you for your understanding.

We unfortunately don’t currently ship these items internationally? excluding New Zealand

Makeup storage and large 35 colour eyeshadow palettes.

Can I track my shipment for international orders?

It depends on which shipping method you select at checkout.

Do you offer Free Shipping?

On all Australian orders over $150 and all New Zealand orders over $200. Shipping method is the same as our standard flat rate shipping.

How long does it take to process my order?

Processing Times:

All orders are processed Monday through Friday and are within 24 - 72 hours of payment being received and cleared. This does excludes weekends and public holidays. For example; if you make a purchase on Friday, your item will not be processed until the following week.

Order Dispatch?

Once your parcel has been collected by our postal service it is out of our control for a guaranteed delivery time. Please ensure you or someone is home for the parcel delivery, with our courier post service. You will always receive a shipping notification with a tracking number (if applicable).

Order Errors?

If you have any problems with your order please contact us. Please ensure you quote the order number eg, #1000 and your full name the order was placed under, so we can look into the matter more efficiently.

Wrong Address/Non Collection

If the parcel is sent back to us due to non collection or wrong shipping address you will be required to pay for re shipping to get it dispatched for a second time.

Tracking Information? 

Within Australia:

We use both Australia Post and Courier Pleases Services. Your tracking number will be emailed to you, once your order has been processed. If the number is not yet working, wait 24hrs as both services can sometimes take time to scan your parcel.

International:

If you have selected International Shipping with tracking at checkout you will receive an email with your tracking number. If you have chosen the Economy Post (no tracking) as your shipping option, unfortunately this service doesn't include a tracking number with this service, however contact us and we can include a tracking service for an additional amount.

Please also ensure you track your parcel, when a tracking number has been supplied. If you haven't received a confirmation order with a tracking number in your inbox, please don't forget to check you spam inbox.

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